Refund Policy – AafcosGlobal.Com
At AafcosGlobal.Com, we are committed to ensuring your satisfaction with your purchase. Below is our refund and return policy:
30-Day Return Policy
We offer a 30-day return policy. You have 30 days after receiving your item to request a return.
To qualify for a return, the following conditions must be met:
- The item must be in the same condition as when you received it.
- It must be unworn or unused, with tags attached, and in its original packaging.
- A receipt or proof of purchase is required.
To start the return process, please contact us at:
📧 [email protected]
📞 7002750779
Return Address:
Ward No.-3, Railway Station Road, Natun Bazar,
PO & PS- Hojai, Pin-782435, Assam, India
If your return is approved, we will provide a return shipping label and instructions. Items sent without prior approval will not be accepted.
Damages and Issues
Please inspect your order upon delivery and contact us immediately if:
- The item is defective or damaged.
- You receive the wrong item.
This allows us to address the issue quickly.
Exceptions / Non-Returnable Items
The following items cannot be returned:
- Perishable goods (e.g., food, flowers, plants)
- Custom products (e.g., personalized items)
- Personal care goods (e.g., beauty products)
- Hazardous materials, flammable liquids, or gases
Additionally, sale items and gift cards are non-returnable.
Exchanges
To exchange an item, return it first. Once accepted, place a new order.
European Union 14-Day Cooling-Off Period
For orders shipped to the EU, customers have the right to cancel or return their order within 14 days for any reason. The item must meet the standard return conditions.
Refunds
Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed to your original payment method within 10 business days.
Please note:
It may take additional time for your bank or credit card company to process and post the refund.
If you haven’t received your refund after 15 business days, please contact us at:
📧 [email protected]
📞 7002750779